Welcome to the ECS Pro Support Portal!  Please login here using the same username and password you used to login to the old ECS Pro support pages.  If you have forgotten your password, please click "Forgot your password?" at the bottom of the login form.  After you have successfully logged in you will have access to the ECS Pro User Forum.  The link to the forum is at the top of this page in the black bar.  If you have any questions about the ECS Pro portal or forum, please This e-mail address is being protected from spambots. You need JavaScript enabled to view it  at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  If you are looking for WebVIEW, there is a link in the black bar at the top of this page, and at the right in the "Need Support Now?" section.


** Announcing ECS Pro  Release 4.3.2 **
ECSPro Release 4.3.2 is now available.  Please contact support to order a 4.3.2 CD or schedule a time for your upgrade with the Update Scheduler
The following is a partial list of new features included in Release 4.3.2.

Cash Management module (including) …
  - Integration of non-A/R payments
  - Till Management
  - Bank Account Management
Send check transaction integration into Accounts Payable
Verification of item purchases for customer returns
Remote credit approvals
Collection note follow-up triggers event
Integrated person, user, salesperson & buyer maintenance
Import prices & costs to price update tables
File import into Special Price Lists
Add primary UPC field to transaction & PO layouts

Click here For a full list of 4.3.2 features
For a list of 4.3.1 features, please click here .

A NEW ECS Pro Monthly newsletter!  
We created a new shorter format based on your feedback for faster, more accessible communications.  The first newsletter with this format was sent out March 7th. We look forward to your feedback on the new ECS Pro Newsletter format and welcome any suggestions on future topics. Please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to send your comments.
Inventory Management Assistant 

Find out how IMA can help improve efficiencies and accuracy with physical counts, printing bin lables, creating purchase orders and receiving inventory.  For more information click here.

Denver 2012 LBM Conference

The LBM Customer Training Conference was held March 22-23, 2012 in Denver. The conference was attended by over 80 customers who were interested in learning more about the value of their Epicor systems. Craig Webb, Editor, ProSales, was the keynote speaker and provided an engaging presentation which can be viewed here.

Additional downloads from the LBM Customer Training Conference in Denver, CO. Click Here.

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ECS Pro Portal

Need Support Now?

Go to Epicor WebVIEW or Call Support at 1.800.888.0273 during regular business hours. Regular Support Hours: Monday through Friday - 5:00am to 6:00pm Mountain Time. Extended Support Hours: Weekdays After Hours Suppor - 6:00pm-10:00pm Mountain Time (Monday through Friday). Saturday - 6:00am-5:00pm Mountain Time (Billable, some holidays are excluded) Sunday and Holidays - 7:00am-5:00pm Mountain Time (Billable, some holidays are excluded).

Holiday Schedule